Shipping Policy

Smith Ritzy Inc
1312 17th Street., Unit 2546, Denver, CO 80202
Phone: +1-480-744-9188
Email: support@boardroombasics.co

1. Processing Time:
Orders are processed and shipped within 2 business days (Monday to Friday, excluding holidays) from the date the order was placed. Orders placed after 10 PM UTC will be processed on the next business day.

2. Shipping Rates:
Shipping rates are calculated based on the weight of the package and the destination. Customers can view the shipping cost at checkout before finalizing their order.

3. Shipping Carriers:
We use reputable carriers for shipping, including but not limited to U. Customers may select their preferred shipping method during checkout.

4. Shipping Destinations:
We currently ship to addresses within the United States. For international shipping inquiries, please contact us at support@boardroombasics.co.

5. Estimated Delivery Time:
The estimated delivery time varies depending on the shipping method selected and the destination. Customers will receive a tracking number via email once the order has been shipped for real-time tracking.

6. Delays:
Smith Ritzy Inc is not responsible for shipping delays caused by factors beyond our control, such as severe weather conditions, natural disasters, or carrier delays.

7. Incorrect Address:
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, Smith Ritzy Inc is not liable for any delays or losses. Please contact us immediately if you notice any errors in your shipping address.

8. Order Tracking:
Customers will receive a tracking number via email once the order has been shipped. It is the customer’s responsibility to track the shipment and coordinate with the carrier if needed.

9. Lost or Stolen Packages:
Smith Ritzy Inc is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier directly to file a claim.

10. Contact Information:
For any questions or concerns regarding your order or our shipping policy, please contact us at support@boardroombasics.co or call +1-480-744-9188 .

Note:
This shipping policy is subject to change without notice. Please check our website for the most up-to-date shipping information.